Terms of service

Terms of Service

Welcome to Sheen by Shakila. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • These Terms govern your use of our website (www.sheenbyshakila.com) and services.

  • We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting on the website.

2. Products & Availability

  • We make every effort to display product colors and details accurately. However, variations may occur due to screen settings.

  • Product availability is subject to change without notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • We offer Cash on delivery and Bank Transfer.

  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

4. Shipping & Delivery

  • Orders are processed and shipped within the stated timelines on our website.

  • Delivery times may vary depending on your location. We are not responsible for delays caused by courier services or external factors.

5. Returns & Exchanges

  • Returns and exchanges are accepted within 3 days of delivery.

  • Items must be unused, with original packaging, and tags intact.

  • A receipt or proof of purchase is required.

  • Customers must contact us at sheenbyshakila@gmail.com before sending items back.

  • Return address: Taj Garden Phase 1, Wazirabad, Pakistan.

6. Intellectual Property

  • All content, logos, designs, product images, and text on this website are the property of Sheen by Shakila.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • We are not responsible for any damages, losses, or delays arising from the use of our website or products.

  • Our maximum liability shall not exceed the purchase price of the product in question.

8. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.

📩 Contact Us
If you have any questions about these Terms, please contact us at:
sheenbyshakila@gmail.com